AI Automation FAQs

I offer three main services for small businesses:• AI Lead Intake & Follow-Up Assistant — captures and organizes customer inquiries and helps prepare follow-up drafts for your review.• Private Business Document Assistant — helps you find answers in your business documents, including policies, procedures, and service information.• Private AI Company Memory — brings together recorded job notes, past solutions, and lessons learned so your team can find and reuse that knowledge.Each setup is tailored to your workflow, with testing and clear instructions.

We start by discussing your business, the task you want to improve, and the tools you already use. Before work begins, we agree on the project scope, pricing, expected timeline, and any ongoing software costs.I explain how your information will be handled, then configure and test the agreed setup. At handover, I show you how to use it and provide clear instructions.

No. You do not need a technical background or previous experience with AI. I handle the setup and explain how to use your system in plain language.You receive clear instructions, including when to review AI-generated answers or drafts, so you can use the tools confidently in your daily work.

Yes. I tailor your setup to your business needs and the way your team works. This can include the details your intake form collects, the documents your assistant searches, or the recorded experience included in your Company Memory.I review the tools you already use and explain which connections and optimizations are practical before we agree on the project scope.

Turnaround depends on the project’s scope, the tools involved, and any preparation needed for your documents or workflows.Before work begins, I provide an estimated timeline covering setup, testing, and handover. I explain what information or access I need from you and keep you informed if anything affects the schedule.

That’s completely fine. I can help you figure out the best starting point based on your goals and the problems you want to solve.

Use the Contact page or email support@derekharrisai.com. Tell me briefly about your business and the task you would like help with. You can also request an AI demonstration.I’ll review your inquiry and follow up to discuss your needs and the next steps. Please do not submit confidential documents with your initial message.

The Private Business Document Assistant helps you find answers in existing business documents, such as manuals, policies, procedures, and service information. For example, you could ask what your written procedure says about a particular task.Private AI Company Memory focuses on your team’s recorded experience, including job notes, past solutions, and lessons learned. For example, you could ask how your team handled a similar job before. This helps preserve useful knowledge, support training, and reduce repeated problem-solving.

Before work begins, I explain what information your setup needs, where it will be processed, and which services will be used. Depending on your project, this may involve local AI tools, cloud services, or a combination of both.We agree on how to share the information needed for your project before you provide business documents. Please do not send confidential documents with your initial inquiry.

Pricing depends on the service, project scope, and tools required. After reviewing your needs, I provide a quote explaining the work included.Before work begins, we agree on the project price. I also explain any expected ongoing software subscriptions or usage fees separately, so you can plan for both the initial setup and continued use.